Intelligent software solutions for insurers and reinsurers

We provide insurers and reinsurers with complete claims management systems that streamline how firms measure risk, manage capital, and efficiently reimburse clients recovering from a loss.

50% reduction in claims handling turnaround time

Over £10 billion worth of claims handled annually

Over 30% Lloyd's and London market share

Around 60% of all Managing Agent claims response messages go through a DOCOsoft system

Over £1 billion in expert fees paid annually

 

About DOCOsoft

Save time and get ahead

With our integrated claims management system, we help maximise performance, enabling teams to save time and get ahead. We bring clarity to a complicated marketplace by providing solutions that adapt and scale to meet your business needs.

Automated intelligence with the human touch

We make life easier for our clients by designing and delivering innovative claims management technology systems and bespoke data analytics solutions. Our products empower people through automation, so your teams can concentrate on the challenges only humans can handle.

A platform for complex claims

With its market-leading claims solutions, DOCOsoft is a recognised innovator and multi-award winner. We work with some of the industry’s biggest insurance brands, making sure their claims handlers have the tools they need to make sense of a complex and fast-moving claims environment. So our services and customer experience have to be best-in-class.

 

DOCOsoft Products

Integrated claims management systems are the core tool for any insurance carrier. Inefficient legacy practices have had their day. Now DOCOsoft’s end-to-end claims management solution enables (re)insurers to streamline the entire claims lifecycle, using automation to maximise efficiency and performance. This frees claims handlers to concentrate on those challenges that only a human can handle.  

As a person-first organisation, DOCOsoft pays close attention to the insurance industry’s priorities for claims management systems to provide a system that matches the real needs and working practices of the people who use them day-to-day. Here’s what we can help you do:

Make informed decisions – integrated workflows, advanced data insights and analytics, and reliable reporting features help you make better-informed business decisions.

Scale with ease – our agile claims management core flexes to fit your business, and our systems scale when you need them to, with add-on modules that create adaptive workflows.

Increase your profits – effective, well-built claims management systems are known to reduce operating, maintenance and training costs. On top of this, using our industry-leading insurance software improves customer satisfaction and policy retention. The bottom line? Increased profits for your business.

We work in close and active collaboration with our clients, and the markets in which they operate, enabling them to generate competitive advantage and enhanced profitability from their claims operations. 

DOCOsoft’s intelligent claims management system benefits your business in many other ways, which you can read about here.

Specialised InsurTech Solutions

DOCOsoft’s InsurTech solutions have a long-standing record of success. Since the late 90s, we’ve developed specialist insurance software that’s now used across the globe.

The three pillars of DOCOsoft’s success are:

1. Our people: talented, focused
2. Our market knowledge – check out our Blogs and White Papers.
3. Our innovative products

Award winning

DOCOsoft’s market-leading claims management technology has seen us recognised in multiple awards schemes over the years. Highlights have included winning the Best Insurance Technology Award at the National Fintech Awards 2023, the Irish Times Innovation Award (FinTech), the Insurance Day Technology Innovation of the Year Award, and an ACORD Case Study Award. We’ve also been finalists on many occasions in awards schemes like the Insurance Times Tech & Innovation Awards. Winning awards is always a bonus. But, for us, the real measure of DOCOsoft’s success is our clients’ success – and the fact that they never look back once they’ve experienced the value we bring to their business.

Our Team

At DOCOsoft, we believe strong values make a strong team. With this philosophy, we can be the driving force behind our clients’ businesses and take the insurance industry forward.

Aidan O’Neill       Anthony Freeman       Garbhan Murphy       Anne Mulcahy

 

Contact

Main Tel: +44 (0)207 959 2278 

Website: www.docosoft.com 

DOCOsoft Twitter     DOCOsoft LinkedIn     DOCOsoft Instagram